Treinamento: Integração de Qualidade Instrutor: Erick Merenciano Carrero Qualidade é um conceito subjetivo, é o modo de ser, é a propriedade de qualificar os mais diversos serviços objetos, indivíduos etc. Do latim qualitate. Qualidade está relacionado às percepções de cada indivíduo e diversos fatores como cultura, produto ou serviço prestado. Bons Estudos!
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